Last Updated: 6 October 2026
Thank you for purchasing from Tiny Minds Hub.
Tiny Minds Hub provides digital educational products, including printable worksheets, workbooks, colouring books, activity books, educational resources, bundles, and other downloadable digital materials.
Because our products are digital and may be downloaded, accessed, saved, or reproduced immediately after purchase, all purchases are generally final and non-refundable once the product has been purchased, downloaded, or access has been provided.
Please read this policy carefully before completing your purchase.
1. Digital Products
All products sold through Tiny Minds Hub are digital products unless explicitly stated otherwise on the product page.
Digital products may include:
- Printable worksheets
- Kindergarten workbooks
- Activity books
- Colouring books
- Educational workbooks
- Learning resources
- Digital bundles
- Printable activity packs
- Other downloadable educational materials
Because these products are delivered digitally, we generally do not offer refunds, returns, or exchanges after purchase, download, or access.
2. No Refund After Purchase, Download, or Access
Once you purchase a digital product from Tiny Minds Hub, the order is considered final.
We do not provide refunds after:
- The digital product has been purchased;
- Download access has been provided;
- The product has been downloaded;
- The product has been accessed;
- The product has been delivered to the email address provided during checkout; or
- The customer has otherwise received access to the purchased digital product.
This policy applies regardless of whether the customer has printed or used the product.
3. Please Review Your Purchase Before Payment
We encourage customers to carefully review the following before completing an order:
- Product title
- Product description
- Number of pages, where specified
- Age/grade suitability
- File format
- Included resources
- Number of files
- Product previews, where available
- Quantity selected
- Price
- Bundle contents
By completing the purchase, you confirm that you have reviewed the product information and understand what you are purchasing.
4. Incorrect Purchase
If you accidentally purchase the wrong product, duplicate a purchase, or purchase a product that is not suitable for your needs, we generally do not provide a refund after the purchase has been completed.
Please carefully review your cart before placing your order.
5. Duplicate Orders
If you accidentally place the same order more than once, please contact us as soon as possible at:
We will review the transaction and may, at our discretion, provide an appropriate resolution where the same product was purchased multiple times unintentionally and the duplicate purchase has not been downloaded or accessed.
Any such resolution is determined on a case-by-case basis and is not guaranteed.
6. Technical Problems or Download Issues
We understand that technical problems can occasionally occur.
If you have paid for a product but are unable to access or download it because of a technical issue with our Website or delivery system, please contact us at:
Please include:
- Your name
- Email address used for the purchase
- Order number
- Product name
- Description of the problem
- Screenshot of the error, if applicable
We will make reasonable efforts to resolve the issue and provide access to the purchased product.
A technical issue with downloading or accessing a product does not automatically mean that you are entitled to a refund. Where possible, we will first attempt to resolve the delivery or access problem.
7. Damaged, Corrupted, or Incomplete Files
If a file you receive is corrupted, technically unusable, or appears to be missing material that was specifically included in the product description, please contact us at:
We may provide a replacement file, corrected file, or updated download where appropriate.
Please contact us within 7 days of your purchase so that we can investigate the issue.
8. Product Errors
If we discover a significant technical or content error in a digital product, we may provide:
- A corrected version of the product;
- An updated download;
- A replacement file; or
- Another reasonable solution at our discretion.
Minor differences in formatting, colours, fonts, or appearance between devices, screens, printers, or PDF viewers do not necessarily constitute a product defect.
9. Failed or Unsuccessful Payments
If your payment fails and your order is not successfully completed, you will not be charged by Tiny Minds Hub for an unsuccessful order.
However, if your bank, card issuer, UPI provider, or payment provider shows a temporary debit or pending transaction despite the order failing, please allow reasonable processing time for the amount to be automatically reversed.
If the amount is not reversed within the applicable period provided by your payment provider, please contact us with your transaction details.
Payments may be processed through PayU, and payment-related processing may also be subject to PayU’s applicable policies and procedures.
10. Unauthorised Transactions
If you believe that a purchase was made using your payment method without your authorisation, please contact us immediately at:
You should also contact your bank, card issuer, UPI provider, or other applicable payment service provider promptly.
We may request relevant transaction information to investigate the matter.
11. Promotional Offers and Free Products
Free products, promotional downloads, samples, bonuses, and other resources provided at no charge are not eligible for refunds or monetary compensation.
Promotional offers may be subject to additional terms stated at the time of the promotion.
12. Refunds Required by Law
Nothing in this Refund & Cancellation Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.
Where applicable law requires a refund, replacement, remedy, or other consumer right, Tiny Minds Hub will comply with the applicable legal requirements.
13. How to Contact Us
For questions regarding an order, download, payment, or refund request, please contact us:
Tiny Minds Hub
Email: shamiyamodood@gmail.com
Website: tinymindshub.com
When contacting us regarding an order, please provide your order number and the email address used during checkout so that we can locate your purchase.
14. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time to reflect changes in our products, services, business practices, or applicable laws.
Any updates will be published on this page with a revised “Last Updated” date.
Tiny Minds Hub
shamiyamodood@gmail.com